• Lead our efforts in delivering world-class Policy Management and Billing features within our software suite • Drive the strategic direction of these key product areas, ensuring they meet the highest standards of usability, functionality, and customer satisfaction • Collaborate with cross-functional teams, deep understanding of customer and internal stakeholder feedback • Conduct "a-day-in-the-life" exercises, customer interviews • Work closely with engineering, design, marketing, sales, and support teams to ensure alignment on product goals, timelines, and deliverables • Champion a culture of continuous improvement, fostering innovation and driving iterative enhancements