Protocol Behavioral Health

Oncology-focused mental health support to improve patient outcomes and enhance practice efficiency.

Manager, Business Development, Operations Support

Business Development RepBusiness Development RepFull TimeRemoteTeam 11-50Since 2025H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

12 days ago

Salary

$100K - $120K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Own and maintain Protocol’s CRM, ensuring accurate tracking of all leads, opportunities, and pipeline activity • Identify, prioritize, and track high-value partnership opportunities using defined criteria, data analysis, and pipeline reporting • Build financial and operational models to evaluate new opportunities, including patient volume estimates, provider coverage, and revenue projections • Support development of pro formas, business cases, and internal materials to inform partnership decisions • Coordinate outreach and meeting logistics with prospective and existing partners, ensuring consistent follow-up and pipeline progression • Support the deal process by organizing and managing key documentation, including NDAs, BAAs, contracts, and partnership materials • Prepare and maintain presentations and business development materials, including partner presentations and leadership or board updates • Coordinate Protocol’s participation in industry conferences, including lead tracking, follow-up, and event logistics • Ensure leadership has clear visibility into pipeline performance, opportunity status, and growth priorities • Identify and implement process improvements across CRM, pipeline management, and business development operations to support scalable growth • Support external partner interactions and relationship development, with the opportunity to take on increasing ownership of customer-facing conversations over time

Job Requirements

  • 3 to 5 years of experience in business development operations, sales operations, consulting, investment banking, private equity, venture capital, healthcare operations, or a similar analytical or growth-oriented role
  • Strong analytical and financial modeling skills, with the ability to evaluate business opportunities and translate data into actionable insights
  • Experience working with CRM systems such as Salesforce or HubSpot, with a strong understanding of pipeline management and data integrity
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and drive complex processes forward
  • Strong written and verbal communication skills, including experience preparing presentations, business cases, or executive-facing materials
  • Experience supporting business development, partnerships, or growth functions in a fast-paced, high-growth, or early-stage environment
  • High level of ownership, operational rigor, and comfort working in ambiguity while helping build scalable processes and infrastructure
  • Experience in healthcare, healthcare technology, or high-growth startup environments is a plus; MBA or other advanced degree is beneficial but not required
  • Strong interpersonal skills and comfort engaging with external stakeholders, with experience or interest in developing into a customer-facing business development role

Benefits

  • Competitive compensation
  • Comprehensive benefits
  • Flexible remote work
  • Significant opportunity for growth and advancement

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