Nymbus is a leading provider of banking technology solutions for financial institutions to innovate and grow.
Digital Support Specialist
Location
United States
Posted
9 days ago
Salary
$23 / hour
Job Description
Job Requirements
- Associate’s Degree or equivalent experience in a related field.
- 2+ years of experience in a financial institution, call center, or customer service role.
- Experience supporting consumer and/or small business banking customers preferred.
- Working knowledge of deposit accounts and basic business banking products.
- Familiarity with KYC/CIP and banking compliance requirements preferred.
- Strong communication skills (verbal and written).
- Ability to multitask effectively in a multi-system environment.
- Strong attention to detail and problem-solving skills.
- Ability to prioritize and meet performance and SLA expectations.
- Flexibility to work varied schedules, including evenings, weekends, and holidays as required.
Benefits
- Hourly pay: $23.00, with a premium for bilingual (English/Spanish) candidates.
- Annual Cash Bonus and Equity Options commensurate with the role level and experience.
- Fully Remote.
- 401(k) plan.
- Insurance - Health, Dental and Vision.
- Time Off
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