A cloud-based digital accessibility platform helping businesses of all sizes build inclusive and compliant websites.

Senior Partner Account Manager

Account ManagerSalesFull TimeRemoteTeam 51-200Since 2015H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

42 days ago

Salary

Not specified

Bachelor Degree4 yrs expEnglish

Job Description

• Drive success for existing partners by identifying opportunities to expand and strengthen the partnership • Maintain or increase partner renewal rates by delivering exceptional support, identifying growth opportunities, and ensuring partners achieve their business goals • Expand revenue opportunities through strategic service expansion • Influence future customer lifetime value through higher product adoption and customer satisfaction • Drive new business growth by fostering greater advocacy and referenceability • Manage partner success activities including onboarding, ongoing maintenance & monitoring, training, professional services, customer support, renewals, expansion, advocacy, GTM initiatives

Job Requirements

Bachelor’s degree or equivalent experience
4 years of experience in a similar role, ideally combining post sale and sales experience
Passion for improving operational efficiencies and solving problems creatively
Ability to influence others through persuasion, negotiation, and consensus-building
Strong empathy for customers paired with a passion for revenue growth and business impact
Analytical, process-oriented mindset with a commitment to continuous learning and improvement
Enthusiastic and creative collaborator with the ability to inspire others
Experience with web commerce, web/mobile applications
Strong knowledge of usability principles, universal design and techniques
Proven success in fast paced start-up environments, balancing multiple priorities with acute attention to detail
Enjoys building, growing, and expanding partnerships with large complex partners, skilled in generating and maintaining multi-level partner/client relationships
Self-starter with a strong sense of ownership and accountability

Benefits

Work with a talented but humble team
Competitive compensation and equity
Weekly paid family meal
401k, medical, dental, and vision insurance
Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it!
15.5 company-paid holidays including Juneteenth, MLK Day and a 1-week company shut down
To support remote work conditions, AudioEye provides each employee a one-time stipend of $300