About Us

At Leap, we’re on a mission to transform the home improvement industry - and we want you to be part of that journey. We’re proud to be recognized on the Inc. 5000 and Inc. Regionals lists for 5+ consecutive years, reflecting sustained growth driven by innovation, strong execution, and an incredible team. We build technology that helps contractors work smarter, scale faster, and deliver better experiences to their customers.

When you join Leap, you’ll work alongside curious minds, bold innovators, and thoughtful risk-takers who care deeply about doing great work - and doing it together. Our culture is transparent, supportive, and grounded in approachable leadership. We actively listen to our employees through semi-annual engagement surveys, maintain a strong eNPS score, and consistently act on feedback to improve what’s working and where we can do better. We believe great work happens when people are supported outside of work, which is why we offer comprehensive benefits and wellness resources for you and your family.

Take the Leap today and help shape what’s next.

Position Overview

We are seeking a Revenue Analyst to join our Revenue Operations team and serve as a key driver of data-backed decision making across the business. This role will own the analysis and reporting of critical performance metrics across the full customer lifecycle - from acquisition and onboarding through retention, expansion, and revenue forecasting. You will transform raw data from systems like Salesforce, product usage tools, and financial platforms into clear insights, dashboards, and financial models that help leaders understand performance trends, diagnose risk, and prioritize growth initiatives. In this role, you’ll partner closely with Sales, Customer Success, Marketing, Product/Engineering, and Finance to improve forecasting accuracy, strengthen customer health visibility, track funnel performance, and support strategic planning through executive-ready reporting and cohort-level insights.

Responsibilities

• Data Analysis & Insights: Collect, clean, and analyze customer data (usage, adoption, churn, retention, expansion) across Salesforce, internal health tools, and marketing platforms.

• Reporting & Dashboards: Build and maintain executive-ready dashboards and recurring reports in Salesforce, Tableau/Power BI, and other analytics tools.

• Customer Journey Analytics: Track onboarding completion, time-to-value, product adoption, and customer health scoring. Provide insights to CS leaders on at-risk accounts.

• Revenue & GTM Analytics: Partner with Sales and Marketing on funnel conversion, pipeline performance, and renewal/upsell forecasting.

• Financial Planning & Analysis: Support Head of FP&A with monthly, quarterly, and annual budgeting and forecasting. Build and maintain SaaS financial models for revenue and expense forecasting. Analyze actuals vs. budget/forecast across key SaaS drivers including ARR, MRR, churn, bookings, CAC, LTV, gross margin, and operating leverage. Prepare management reporting and dashboards for leadership reviews.

• Product & Usage Insights: Work with the CTO and Product/Engineering teams to analyze product usage, adoption, and engagement trends, translating them into actionable insights for Revenue, Customer Success, and Finance stakeholders.

• Process & Data Quality: Ensure data hygiene in Salesforce and related systems; work with RevOps to implement data governance standards.

• Strategic Projects: Support initiatives such as segmentation analysis, pricing/packaging studies, cohort analysis, and reporting for the executive team and board.

Qualifications

• 4+ years of experience in data analytics, revenue operations, FP&A or business intelligence, ideally in a SaaS company.

• Proficiency in SQL and data visualization tools (e.g., Tableau, Power BI, Looker).

• Experience with Salesforce, NetSuite, and related GTM tools (e.g., Gong, HubSpot) preferred.

• Experience working with SaaS financial metrics (e.g., ARR, retention, churn) and partnering with Finance/FP&A on recurring reporting.

• Strong Excel skills (financial modeling, forecasting, variance analysis)

• Understanding of financial statements and budgeting fundamentals

• Ability to analyze product usage/adoption data and translate it into actionable business insights for cross-functional teams.

• Strong analytical and problem-solving skills; ability to turn complex data into clear, actionable insights.

• Excellent communication skills with the ability to partner cross-functionally and present findings to senior leadership.

• Self-starter who thrives in a fast-paced, scaling environment.

• Associate/Bachelor’s degree or equivalent experience required

Benefits

• Time to Recharge– We believe time to rest and recharge matters. Leap offers a Flexible Time Off (FTO) policy, 10 paid sick days, and 8 paid company holidays.
• Comprehensive Employee Assistance Program (EAP)– resources to support your mental health, financial well-being, and everyday challenges.
• Exclusive Discounts withLifeMart(via ADP)– save on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more!
• MoveSpringWellness App– stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you!
• Culture & Team-Building Activities– we love to connect, celebrate, and grow together through team events, fun challenges, and company traditions like our Annual Summit!

Join us and experience a company that truly invests in YOU!

Leap is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs.