Founded in 1975, CTDI is a full-service, global engineering, repair, and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include: • STB / CPE Division: Screen & Clean, OEM certified Repair, and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality. • Mobile & Consumer Electronics (MCE): Test, Repair, and Refurbishment of Smart Phones, Tablets, and Laptops utilizing innovative, Multi-unit testers with Robotic functionality. •Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment. • Product / Supply: Strategic planning, sourcing, and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc and Test, Refurbishment, and global Remarketing of customer-owned Network and CPE assets. CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 19,000 employees in over 100 facilities worldwide. Follow us on Facebook: www.facebook.com/CTDI.USA Follow us on Instagram: www.instagram.com/ctdi_us
Logistics Supervisor
Location
Maryland
Posted
38 days ago
Salary
$27.7K / hour
Job Description
Job Requirements
- Provide training to employees on department procedures and processes, ensuring strict adherence to established protocols.
- Draft action plans to enhance efficiency and uphold quality standards in processes.
- Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
- Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
- Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
- Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
- Operate and provide training on Powered Industrial Truck (PIT) equipment.
- Coordinate with various departments to optimize the supply chain.
- Provide first level of support for any escalated issue during work shift.
- Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
- All other duties assigned, based on the business the warehouse supports.
- Required Skills and Experience
- 2+ years of prior leadership experience.
- 2+ years of prior logistics experience.
- Previous experience with using warehouse distribution equipment.
- Basic understanding of business operations and strategies.
- Competent in maintaining accurate and organized records.
- Proficiency in strategic planning and analytical thinking, adept at identifying patterns, trends, and opportunities for improvement.
- Demonstrates effective leadership and interpersonal skills, able to communicate, motivate, and influence others within the organization.
- Capable of managing a busy workload, organizing tasks, and meeting deadlines consistently.
- Demonstrates problem-solving abilities and effective decision-making skills.
- Strong computer skills, including proficiency in Microsoft Office Excel for generating reports.
- Preferred Skills and Experience
- Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
- General knowledge of OSHA Standards.
- Ability to coordinate and resolve logistics-related challenges, simple to complex.
- Supervising temporary staff.
- Experience working with UKG and Kronos.
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