• Ensure First Student is the industry leader in leveraging technology to create operational efficiencies • Perform day-to- day efforts toward wage and hour compliance at all First Student Locations • Enforce locations’ adherence to operational standards while delivering planned direct labor efficiencies • Perform reviews and trainings for adherence to all applicable Wage and Hour regulations while utilizing FOCUS and related systems • Prepare, analyze, present and maintain location Category data for performance reporting purposes • Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate payroll processing, and ad hoc analyses • Follow procedure and appropriate conduct when auditing and interacting with the field to ensure delivery evokes compliance and success • Work closely with Director Operations Support as a main resource and SME in current location and area performance • Assist in other First Student projects as needed