Prestige Travel Agency by Mich

Turning your travel dreams into unforgettable journeys – explore the world with ease, style, and expert planning."

Luxury Travel Consultant – Customer Experience

Customer SupportCustomer SupportFull TimeRemoteTeam 1-10Company SiteLinkedIn

Location

United States

Posted

15 days ago

Salary

Not specified

English

Job Description

• Provide responsive and professional customer support via phone, email, and online messaging • Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations • Communicate essential travel details, documentation requirements, and agency guidelines • Monitor bookings to ensure accuracy and follow up to confirm client satisfaction • Resolve client questions or concerns with care and a solutions-focused mindset • Maintain organized records and update internal systems as needed

Job Requirements

  • Strong communication and interpersonal skills
  • Customer service experience in travel, hospitality, or a related field preferred
  • Ability to work independently in a remote environment
  • High level of organization and attention to detail
  • Comfortable using digital tools, booking platforms, and communication software
  • Passion for travel and creating positive client experiences

Benefits

  • Fully remote position (work from anywhere within approved locations)
  • Flexible work schedule options
  • Career development and advancement opportunities
  • Travel-related perks and industry discounts
  • Collaborative and supportive team culture with training provided

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