Brightflag was the first company to apply artificial intelligence and machine learning to legal operations management software and has invested more than 100,000 hours in its development. Using Brightflag, corporate legal teams achieve visibility into their operations, streamline internal workflows, and engage with outside counsel more efficiently. Brightflag serves a global community of corporate legal teams and their outside counsel from offices in New York, Dublin, and Sydney.
Solutions Architect
Location
United States
Posted
28 days ago
Salary
$110K - $150K / year
Job Description
Job Requirements
- In this role, you will design and document integration architectures—primarily with Accounts Payable and related financial systems—including data mappings, API interactions, validation rules, and test plans. You will guide each integration from design through testing and deployment, ensuring requirements are well-defined, risks are surfaced early, and outcomes meet both customer and platform standards.
- Beyond individual projects, you will help define and continuously improve how Brightflag approaches integration work. This includes driving standardization, improving documentation and design practices, and identifying opportunities to increase efficiency and quality through automation and AI-assisted tooling. Success in this role requires strong communication and stakeholder-management skills, the ability to explain complex technical concepts in clear business terms, and a mindset focused on building better systems and processes—not just executing today’s playbook, but helping shape the next one.
- What You Will Be Doing
- Engage directly with customers to lead discovery sessions, clarify integration requirements, and communicate technical concepts clearly to both technical and non-technical audiences.
- Architect and document scalable integration solutions connecting Brightflag to external systems (Accounts Payable, Document Management, Matter Management, and more).
- Translate business requirements into technical specifications, including data mappings, API definitions, authentication requirements, and workflow design.
- Partner with developers and product teams to ensure integrations are built using best practices and aligned to overall solution architecture.
- Drive project management for integration workstreams: maintaining timelines, coordinating stakeholders, facilitating testing cycles, and ensuring high-quality delivery.
- Support and guide customers through testing by preparing data sets, creating test plans, and validating integration functionality, performance, and reliability.
- Troubleshoot issues to quickly identify root causes and determine whether to resolve directly or escalate to engineering.
- Define, refine, and optimize Brightflag’s integration methodologies—including process documentation, templates, QA standards, and repeatable implementation patterns.
- Identify opportunities to streamline integration work using automation, AI tools, standardized components, and improved workflows.
- Develop lightweight scripts or transformations when needed to support integration scenarios (nice-to-have, not the core focus).
- Skills & Experience
- To be successful in the role, you need:
- Bachelor’s degree in Computer Science, Information Technology, Business Analysis, or equivalent practical experience
- 5+ years of experience designing and delivering API-based system integrations in a customer-facing environment
- Strong understanding of RESTful APIs, data formats (JSON, XML), integration patterns, and common authentication mechanisms; familiarity with SOAP is a plus
- Experience designing and documenting data mappings, validation rules, and integration requirements across multiple systems
- Experience integrating with Accounts Payable or financial systems (e.g., Oracle, NetSuite, Coupa, SAP)
- Familiarity with integration platforms or middleware concepts (e.g., MuleSoft, Dell Boomi, Apache Camel) and API testing or documentation tools (e.g., Postman, SoapUI, Swagger)
- Demonstrated excellence in customer-facing communication, with the ability to translate complex technical concepts into clear business language
- Proven ability to own and coordinate integration workstreams, including stakeholder alignment, timeline management, and delivery tracking
- Knowledge of project management methodologies or tools (e.g., Agile, Jira, Asana) is a plus
- A continuous improvement mindset, with experience refining processes, standardizing approaches, or improving delivery efficiency through automation or tooling
- Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex integration issues
- The following are a bonus!
- Proficiency in Java, Python, or a similar programming language
- Life @ Brightflag
- We’re growing fast and so is the experience we can offer you:
- A huge opportunity to make a real impact, to shape what we do and where we are going
- The exposure and challenge you need to learn, grow and progress your career in a high growth environment
- Complex technical and business problems to solve and the trust and autonomy you need to go and solve them
- A sound, helpful team, in a friendly, values-driven and inclusive environment
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