As the Senior Product Manager, you will lead our product vision across multiple platforms while staying deeply involved in the daily mechanics of delivery. You will report to the CTO and work alongside Business Operations and IT to turn complex business needs into refined system improvements. This role is for a strategic leader and experienced people manager who loves making things make sense: translating “what the business needs” into “what the system should do,” keeping teams aligned, and ensuring changes are implemented thoughtfully with the impact understood before we push updates to production. Drive the product roadmap across multiple platforms while leading a team of high-impact players who prioritize reliability. Transform complex business challenges into clear, structured system requirements and technical specifications. Act as the primary translator across the organization, ensuring technical teams grasp the “why” while business teams understand the “what” and “how”. Proactively investigate system dependencies and downstream effects before implementation. Own the momentum of our most critical projects by anticipating roadblocks and driving high-level follow-through. Serve as a curious problem solver for our Operations team, identifying root causes for workflow issues. Design and implement structured frameworks such as decision logs and specs to keep global teams aligned. Collaborate with stakeholders to challenge assumptions and validate that every new feature delivers a superior user experience.