Enterprise Holdings

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. More than 50 fully staffed offices nationwide North American fleet of 765,000 vehicles and growing at 6 percent Commitment to the investment in and development of our people Operations center located at 2281 Ball Dr. St. Louis, MO 63146

Client Account Coordinator

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001

Location

United States

Posted

16 days ago

Salary

Not specified

No structured requirement data.

Job Description

The Client Account Coordinator is a collections role that is responsible for the accounting administrative functions within Fleet Management. Research billing questions and contact customers on accounts receivable balances Main point of contact for accounts receivable and billing questions for local sales teams, administrative offices, and external customers Work full-time remotely from home in the Greater St. Louis, MO Metropolitan area Schedule: Monday through Friday, 8 a.m. to 5 p.m. CST Pay range: $21.20 to $22.12 per hour USD, determined by factors such as education, qualifications, experience, and performance Research and contact customers on accounts receivable balances daily via phone and email to obtain payment and negotiate payment plans when necessary Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues/questions from both the local office and customers Identify customers that are in a risky position and provide problem resolution when needed Pro-actively escalate problem accounts to AR Supervisor, AR Manager, and group Finance Managers based on risk/equity position, amount of past due, and bad debt impact Complete detailed account reconciliations and apply payments to ensure compliance with asset-backed financing rules Perform account maintenance in PeopleSoft AR in compliance with accounting policies Partner with other departments and local offices to research and process billing and accounting transactions Review, research, and clear AR balance sheet accounts Manage banking information of customers for automatic and manual electronic funds transfers Other duties as assigned

Job Requirements

  • Must currently live in the Greater St. Louis, MO Metropolitan area
  • Minimum 2 years accounting, billing or AR experience
  • Minimum 2 years customer service experience
  • Accounting Software knowledge preferred (Quickbooks, PeopleSoft Financials, etc)
  • Some college coursework in Accounting or Business preferred
  • Intermediate proficiency with MS Excel
  • Must have the ability to meet all work from home technical requirements
  • Must be authorized to work in the United States without requiring work authorization sponsorship
  • Ethics & Values
  • Executing
  • Customer Service
  • Detail-Oriented
  • Problem Solving
  • Communication
  • Resilience
  • Work from Home (WFH) Requirements
  • Terrestrial cable or fiber internet connections are strongly preferred; satellite internet connections are not supported
  • High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required
  • Connection latency must be less than 100ms

Benefits

  • Paid vacation and choice time days
  • Medical, dental, and vision insurance benefits
  • Dependent spending account, health savings account
  • Life and disability insurance
  • Fertility benefits
  • Employee Assistance Programs
  • Profit sharing
  • 401(k) employer match
  • Discounts and more

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