• Own and achieve Commercial revenue targets, including pipeline, closed-won revenue, and quarterly growth • Personally lead and close complex, multi-site healthcare deals • Manage strategic accounts from discovery through negotiation and contract execution • Drive predictable revenue through disciplined pipeline management and accurate forecasting • Build executive-level relationships across Residential Providers and pharmacy channel partners • Sell a blended hardware + SaaS solution within regulated long-term care environments • Own the Commercial line of business with full accountability for revenue, pipeline health, and forecast accuracy • Directly manage and develop a team of ~3 Commercial Account Executives, ~2 Business Development Representatives, and ~1 Marketing lead • Establish clear KPIs, performance expectations, and operating rhythms across the Commercial Sales, BDR, and Marketing teams • Drive alignment between prospecting and closing efforts to improve conversion and pipeline velocity • Lead hiring, onboarding, and team scaling as the organization grows • Conduct regular forecast reviews, pipeline inspections, and structured coaching sessions • Build and maintain a high-performance culture grounded in accountability, transparency, and continuous development • Develop a repeatable, scalable sales motion across IDD Residential, Assisted Living, and Behavioral Health markets • Ensure strong pipeline coverage across inbound and outbound channels • Partner closely with Marketing on: • Lead generation strategy and campaign alignment • Funnel performance optimization • Sales enablement materials and messaging • Conference strategy, planning, and execution • Identify and implement scalable sales strategies to accelerate Commercial growth • Drive CRM discipline, data integrity, and sales process adherence • Ensure accurate forecasting and reporting • Optimize tools, systems, and workflows to improve team productivity and visibility • Establish scalable sales playbooks and performance dashboards • Drive CRM discipline and forecasting rigor using HubSpot. • Partner with the Enterprise Sales team on strategic accounts and coordinated market coverage • Collaborate with the Customer Experience team to ensure seamless deal handoff and long-term customer success • Provide structured market feedback to Product to influence roadmap priorities and strengthen product-market fit • Serve as the voice of the Commercial customer within the organization • Operate comfortably across multiple teams in a fast-paced, high-growth environment.