Infosys is seeking a Teamcenter Principal Consultant. In this role, you will lead the operational support and continuous improvement of Teamcenter PLM environments. Resolve complex technical issues Manage system performance Ensure high user satisfaction Deep expertise in Teamcenter architecture, configuration, and integration Strong leadership and communication skills Lead day-to-day support operations for Teamcenter PLM, including incident resolution, service requests, and performance monitoring Provide expert troubleshooting and root cause analysis for Teamcenter modules (e.g., BOM Management, Workflow, Change Management) Coordinate with client IT and business teams to implement fixes, enhancements, and upgrades Review implemented changes, integrations, and scripts to enhance Teamcenter functionality Ensure system stability, data integrity, and compliance with internal and external standards Maintain and update support documentation, knowledge base articles, and training materials Conduct user training and provide ongoing support to ensure effective utilization of Teamcenter Mentor junior support engineers and enforce best practices in support delivery Track and report support metrics to stakeholders regularly Stay updated with the latest Teamcenter releases, tools, and PLM trends Ensure knowledge of ITIL or other relevant IT service management processes Willingness to work in rotational shifts, as the role may involve a combination of regular shifts and off shift support needs as they arise