Enroll participants into programs following applicable grant program guidelines Assist program participants in navigating the healthcare system, including coordinating specialty appointments, referrals, pharmacy pickups, and transportation Provide transportation to participants for medical and other essential appointments, as needed Complete and update plans of care to guide participants through goal-making and achieving self-sufficiency Connect participants to ongoing means of support and services based on individualized service plans and goals Educate participants on various topics of community integration including but not limited to budgeting/financial literacy, digital literacy, household maintenance, independent healthcare navigation, etc. Assist program participants with housing-related services such as housing searches, liaising with landlords, understanding leases, and completing rental applications Advocate on behalf of participants with landlords and property managers when maintenance issues persist and explore avenues for upholding tenant rights Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity Provide remote assistance to Newcomer Health Specialists in Appleton and Eau Claire, as needed and depending on caseload sizes throughout the state Participate in staff meetings, ongoing trainings, and other staff development opportunities Case note and maintain case file forms Assist in the completion of monthly, semi-annual, and annual grant program reports Update and maintain databases and spreadsheets for reporting and tracking outcomes Other duties as assigned Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs , Statement of Faith , Christian Identity and National Association of Evangelicals' For the Health of The Nation document Current driver’s license and ability to maintain a clean driving record Available on the occasional weekend/evening Bachelor’s degree 2-3 years’ experience working in refugee resettlement, health sector, or a related casework-type field Experience working cross-culturally Fluent in Rohingya or Spanish, preferred