As a remote Project Manager / Quality Control Specialist, you’ll manage a high volume of residential work orders daily, overseeing licensed plumbers in the field. You’ll review diagnoses, validate scopes, and ensure quality control before work moves forward. You’ll act as the technical gatekeeper—flagging issues, clarifying scope, and pushing back on anything that doesn’t meet company standards. You won’t be scheduling, dispatching, or talking to residents. Your job is to speak contractor-to-contractor—to challenge bids, clarify repairs, and keep jobs moving with speed and precision. This role is ideal for a licensed or journeyman-level plumber who’s ready to step out of the field and grow into a tech-enabled operations role. Manage and review a large volume of plumbing work orders per day across multiple job sites (all residential) Evaluate contractor reports, photos, and videos to verify diagnoses and scope accuracy Spot incomplete or inaccurate bids and work with contractors to resolve before escalation Provide technical direction to contractors—escalating quality concerns as needed Ensure all relevant data, documentation, and system entries are accurate and complete Act as the final internal QA before work is approved, scheduled, or billed Use internal platforms and documentation tools to manage day-to-day activity efficiently Collaborate with internal operations team to troubleshoot delays, material gaps, or job issues