• Serve as the internal subject matter expert on Microsoft licensing programs, SKUs, and terms • Guide sales team on appropriate licensing for customer scenarios, including complex or high-value deals • Advise clients on licensing options, optimization opportunities, and compliance alignment • Interpret Microsoft licensing terms, agreements, and program rules • Stay current on Microsoft program changes and communicate implications to internal teams • Provide guidance on licensing/product feature strategies that support CMMC and other regulatory cybersecurity requirements • Process new license orders and renewals across multiple channels: CSP Commercial, GCC, GCC High (VLC), Azure Government, and Azure EA • Provision licenses through Microsoft Partner Center, including new customer tenants, Azure subscriptions, and license count adjustments • Respond to client licensing inquiries • Monitor and manage the licensing ticket queue in Autotask PSA