Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Client Service Associate

Customer SupportCustomer SupportFull TimeRemoteTeam 11-50

Location

United States

Posted

16 days ago

Salary

Not specified

No structured requirement data.

Job Description

We are seeking a Client Service Associate to support customers with travel coordination, reservation assistance, and overall service excellence. This fully remote role is ideal for individuals who enjoy working with people, staying organized, and ensuring smooth travel experiences from inquiry to confirmation. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing support are provided. Assist clients with vacation research, travel options, and itinerary coordination Support the reservation process for flights, hotels, cruises, and vacation packages Communicate professionally with clients regarding travel details and timelines Review booking information for accuracy and completeness Maintain organized client records and documentation Provide follow-up support before and after travel

Job Requirements

  • Strong written and verbal communication skills
  • Detail-oriented with solid organizational abilities
  • Comfortable using online systems and digital tools
  • Ability to manage responsibilities independently in a remote environment
  • Previous customer service, hospitality, or administrative experience is beneficial but not required

Benefits

  • Structured onboarding and training program
  • Access to booking systems and travel supplier resources
  • Flexible remote work environment
  • Supportive and collaborative team culture

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