The Referral Coordinator serves as a system-level liaison responsible for managing patient referrals across MultiCare Health System (MHS) clinics, specialties, and regions. This intermediate-level role ensures timely and accurate referral processing, financial clearance, and compliance with insurance guidelines. Coordinate, process, and redirect referrals across MHS Verify insurance eligibility and secure prior authorizations Ensure referrals are coded accurately with ICD and CPT codes Monitor timeliness of chart notes and results Obtain and scan clinical documentation into EMR Create/update patient accounts and registration details Communicate referral status to patients and providers Document all referral activity and communications Respond to inquiries from patients, providers, and insurance plans Advocate for patients and troubleshoot referral issues Collaborate with providers and support staff on authorization reviews Research eligibility and benefits; resolve claim denials Maintain reliable attendance per MHS policy