Draeger has several sites located across North America as well as field-based sales and service positions. Our North America headquarters is located in Telford, PA just north of Philadelphia. We also have US sites in Andover, MA, and Houston, TX. Our Canada site is located in Mississauga, Ontario. Draeger is an Equal Opportunity Employer. Interested? Please, apply directly through our career portal. We look forward to receiving your application.
Technical Service Specialist
Location
United States
Posted
17 days ago
Salary
Not specified
No structured requirement data.
Job Description
Job Requirements
- Associates Degree in Electronics, Biomedical Engineering or related discipline or equivalent combination of education & experience.
- Minimum of 2 years of experience in a technical service capacity requiring electronics/biomedical training.
- Minimum of 1 year of customer or field service experience required.
- Strong customer communication skills are necessary for daily customer interaction.
- Previous field service experience preferred.
- Previous computer networking experience preferred.
- Must have good communication skills and be able to effectively articulate and communicate company and product information to external and internal customers.
- Must be able to read and understand schematics and other diagrams provided for use in repairing, troubleshooting and maintaining Draeger equipment.
- Must be proficient in the use of PC applications including MS office suite, and able to use or learn other applications as business dictates.
- Demonstrates aptitude for learning new technologies.
- Must have a valid drivers’ license and acceptable driving record.
- Must be able to travel within territory and willing to travel outside of territory when needed.
- Possesses & maintains expert level support for all modalities for which training has been provided.
- Demonstrates initiative and is results oriented.
Benefits
- Medical, dental, and vision insurance
- Life, short- and long-term disability coverage
- 401(k) with company match
- Over 4 weeks of paid time off, plus holidays and parental leave
- Flexible spending accounts and employee assistance program
- Select locations also offer free parking, an on-site gym, cafeteria, and game room.
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