💡 Mission The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Granted, we’re building the one solution every American can turn to for help. Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare. 🩺 About Us Founded by a former Oscar Health leader, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years. 🔎 About the Role AI Integration: Accelerate developers and internal operations by exposing or configuring API and MCP access to our infrastructure, while keeping costs and security under control. Developer Experience : Enhance our TypeScript monorepo performance, optimize Nx build system, migrate from CommonJS to ESM, and improve our Docker-based DevContainers CI/CD Operations : Improve GitHub Actions workflows, implement faster CI runners, enhance caching strategies, and manage multi-environment deployments (dev/prod) using Pulumi Infrastructure Management : Maintain AWS infrastructure including ECS, Aurora RDS (Gel), VPC networking, and monitoring stack (OpenTelemetry, Honeycomb, Sentry → but soon datadog), and AWS access provisioning MDM & Security & Compliance : Support HIPAA compliance initiatives including RBAC implementation, encryption standards, and security monitoring with GuardDuty/CloudTrail. Set up stricter standards for MDM. Monitoring & Observability : Optimize our observability stack across web and mobile platforms, assist with on-call load reduction, and enhance performance monitoring Access Policy: Implement and maintain role-based access controls, manage admin privileges in internal systems, and coordinate with user management systems. 👩‍💻 We'll be most excited if you Bring 5–10+ years of experience in infrastructure, or platform engineering, with a strong understanding of SOC2 and security compliance requirements - and the ability to build and automate through code, not just configure systems. Excellence is the standard. Care about the details. Play to Win: If we win, Americans win, so we work hard and do what it takes for us to be #1. Feedback is Fuel: Intellectual honesty is at the core of everything we do.