Sentinel Cybersecurity

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Senior Professional Services Project Manager

Project ManagerProject ManagerFull TimeRemoteTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

12 days ago

Salary

$115K - $123K / year

Bachelor Degree5 yrs expEnglishCloud

Job Description

• Lead and manage complex programs and projects to ensure successful customer deployment and adoption of Egnyte’s platform • Manage and communicate deliverables, risks, project timeline, ROI, and issues • Act as a liaison between Egnyte’s customers and internal teams to ensure smooth project completion and success • Communicate professionally and succinctly while following Standard Operating Procedures (SOP) • Ensure internal processes and client-facing documents are current and in support of corporate goals • Predict resources needed to reach objectives and manage resources in an effective and efficient manner; identify and bring in resources as required for quick response to client issues raised during the implementation phase • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress • Manage overall customer relationship and satisfaction during all phases of the engagement

Job Requirements

  • 5-8 years’ experience managing projects in Customer Facing Implementation roles (remote and onsite) in a technology organization
  • Proven track record of working with external customers, as well as with key internal partner teams including Sales, Engineering, and Product Management
  • Excellent customer engagement, presentation, and communication skills
  • Solid organizational skills and multi-tasking skills, attention to detail, and ability to adapt to process in a quick changing environment; ability to manage multiple projects with multiple resources
  • Experience handling escalations at all levels
  • A strong understanding of project financials, revenue, cost, and margin is required
  • Strong familiarity with project management software tools, methodologies, and best practices
  • Experience with creating, maintaining and following a repeatable project methodology
  • Understanding of technology relative to data, storage, API integration, Public and Private Cloud highly desirable
  • Bachelor’s degree in computer science or related technical discipline is preferred

Benefits

  • Competitive salaries and comprehensive benefits
  • Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
  • Paid holidays and sick time
  • 401(k) with company match
  • Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
  • Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
  • Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
  • Gym, cell phone, and internet reimbursement
  • Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
  • Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
  • Your own Egnyte account with lifetime access
  • HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
  • One Medical virtual care, providing you with healthcare access across the country

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