• Drive product delivery and interdependencies across the ISRM portfolio. • Lead multiple programs/projects simultaneously, tracking progress, managing dependencies across capabilities, and ensuring successful delivery of assigned programs as per their objectives, escalating concerns to senior leadership as needed. • Resolve resource constraints and manage risks and issues. • Lead the ISRM Program Delivery Team (Program Managers, Scrum Masters, Product Analysts), providing quality delivery resources to Product and Service Owners. • Motivate the Chapter Team to drive innovation, use of AI, and stay updated with the latest technology in support of the ISRM vision. • Identify skill gaps and needs within the Chapter while improving the maturity of the team. • Manage contractor resources and ensure product initiatives are being managed successfully. • Ensure deliverables are on track and reporting tools are being updated and utilized effectively. • Manage demand intake process, tracking new requests, ensuring they are reviewed for go/no-go approval decisions. • Ensure all Objectives and Key Results are entered into product management suite of tools, managed monthly in partnership with the Product and Service Owners, with red/yellow RAG indicators raised to leadership for risk mitigation planning. • Solicit regular feedback from Product/Service Owners on the quality of the services provided by the Chapter Team to ensure high quality support and resources.