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Escolhemos o caminho da evolução.
Support Analyst
Location
United States
Posted
16 days ago
Salary
Not specified
3 yrs expPortuguese
Job Description
• First-level (L1) support and organized triage of requests
• Ensure resolution of recurring operational requests
• Logging and tracking of tickets
• Adherence to SLAs
• Clear communication with clients and internal teams
Job Requirements
- 1–3 years of technical support experience
- Experience in customer support
- Clear communication skills
- Organized and able to provide prompt support
Benefits
- Remote work
- Contractor engagement (PJ / company-based contract)
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