Who We Are: Revyse exists to help multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk. Our AI-powered platform helps the industry turn vendor and supplier data into a strategic advantage. We are a fast-moving, early-stage tech company with a big vision. Founded by industry experts and financially supported by industry veterans - we're overhauling the relationship between operators and suppliers. Who We’re Hiring: We’re hiring a Technical Account Manager (TAM) to own the long term technical relationship with our customers. You will be their trusted advisor, helping them translate business goals into platform outcomes, driving adoption, and ensuring Revyse becomes embedded in their day to day operations. Customers will look to you not just for answers, but for strategy, insights, and a clear roadmap for success. In this role you’ll lead executive check ins, deliver tailored reporting, and proactively surface risks, opportunities, and recommendations. You’ll partner closely with Product and Engineering to represent the voice of the customer and ensure we’re building what matters most. This role is first and foremost about driving customer outcomes: adoption, expansion, and long term retention. If you’re equal parts relationship builder, technical translator, and strategic problem solver and you thrive in high velocity startup environments, this role is for you. What You’ll Do: Customer Relationship & Account Strategy Serve as the primary technical POC for assigned accounts Build strong executive and stakeholder relationships, becoming a trusted advisor Lead executive check ins, presenting adoption metrics, success stories, and roadmap alignment Track account health, usage, and revenue activation; identify risks and expansion opportunities Deliver tailored reporting including contract summaries, spend insights, and adoption dashboards Escalate risks and blockers proactively to leadership Training & Enablement Lead training sessions for corporate, department, and site level teams Create decks, guides, and walkthroughs to make complex workflows simple Host ongoing education to drive adoption of new features Adoption & Feedback Collect and prioritize customer requests, maintaining visibility in CX systems Act as the voice of the customer in product planning, influencing roadmap priorities Partner with Product and Engineering to resolve issues and improve workflows Identify and support upsell and expansion opportunities within accounts Implementation Support Assist with onboarding rollouts including configuring environments, locations, users, and product settingsover-communicate Support technical integrations including SSO, Yardi, Stripe, and Salesforce through discovery, validation, and customer facing sessions. What You Bring: