The business of flying private is complex. Silver Air's mission is to make the journey simple, safe and secure.

Charter Trip Manager

ManagerManagerFull TimeRemoteTeam 51-200Since 2008H1B No SponsorCompany Site LinkedIn

Location

California

Posted

18 days ago

Salary

$65K - $70K / year

Bachelor Degree3 yrs expExperience acceptedEnglish

Job Description

• Source domestic and international lift via Avinode and established operator networks • Negotiate pricing, ferry positioning, fuel surcharges, overnight costs, and terms • Apply margin discipline to every trip • Escalate or walk away from deals that fall outside commercial or safety standards • Support PJAs with ranked, vetted options that are financially and operationally sound • Evaluate aircraft category suitability and reposition economics • Handle complex itineraries (multi-leg, international, peak demand, recovery sourcing) • Review aircraft schedule for same-day and next-day departures • Run weather checks for all legs • Confirm aircraft and crew positioning • Verify passenger manifests and final itineraries in JetInsight • Set reminders to call FBOs ~1 hour before departure to confirm aircraft and crew on site • Notify PJAs when trips are fully confirmed and operationally clean • Rerun forecasts for next-day departures • Confirm final itineraries match across systems • Reconfirm operator readiness • Address any emerging weather or duty-limit concerns • Evaluate weather diversions • Coordinate AOG recovery options • Source backup lift when required • Work cross-functionally with Sales, Safety, and Ops to resolve issues • Maintain a specific communication standard

Job Requirements

3-5 years in charter brokerage, aviation sales, dispatch, trip coordination, or high-pressure inside sales where you've negotiated with vendors and managed tight deadlines
Proven track record negotiating with charter operators-you've pushed for better rates, walked away from bad deals, and built relationships that last
Hands-on experience with Avinode and trip management platforms like Jet Insight, FOS, or similar (required)
Working knowledge of CRM systems (HubSpot preferred) and comfort learning new tech quickly
You understand margin dynamics and trip economics, you can smell a bad deal from three emails away
You know when to push for another $2K off and when the juice isn't worth the squeeze
You're comfortable making high-stakes decisions quickly, even when you don't have perfect information
You understand how crew duty limits, weather, repositioning, fuel stops, and international considerations affect trip feasibility and cost
You can assess whether an operator's quote makes operational sense or if they're gaming the numbers
You know the difference between a Challenger 300 and a Citation X, and why it matters for a 4-passenger LAX-Aspen trip
You thrive in organized chaos - juggling 15+ active requests, rapid pivots, and constant operator communication energizes you rather than drains you
You communicate directly and succinctly: PJAs get clear options, operators get clear expectations, leadership gets clear escalations
You have thick skin and don't take negotiation pushback personally-you're here to get the best deal, not to be everyone's best friend
You see yourself as part of a revenue engine, not a cost center-your work directly impacts profitability and client experience

Benefits

Base Salary: $65,000-$70,000 (based on experience)
Health Benefits: Medical, dental, vision
Retirement: 401(k) with 5% company match
PTO: Unlimited PTO + 10 paid holidays
Professional Development: Annual budget for aviation conferences, training, and certifications
Perks: Discounted Flight Club membership for personal travel, quarterly team events, casual dress code