Deel

Deel helps businesses hire anyone, anywhere. It's global payroll for employees and contractors from around the world.

Senior Implementation Consultant

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 1,001-5,000Since 2018H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

16 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Lead and manage the end-to-end implementation of Deel’s solutions for enterprise clients. • Collaborate with clients to understand their business needs and design customized solutions that align with their goals. • Provide expert guidance and support during the implementation process, ensuring timely and successful delivery. • Coordinate cross-functional teams (product, engineering, customer success) to ensure seamless project execution. • Conduct system configurations, data migrations, and integrations, ensuring that client environments are properly set up. • Manage client relationships throughout the implementation lifecycle, addressing any concerns and ensuring client satisfaction. • Develop and deliver training materials and sessions to clients, ensuring their teams are equipped to use Deel’s solutions effectively. • Identify and resolve technical issues that arise during implementation, providing solutions and escalation where necessary. • Track and report on implementation progress, providing regular updates to clients and senior leadership. • Continuously improve implementation methodologies and processes to increase efficiency and customer satisfaction.

Job Requirements

  • 5+ years of experience in implementation consulting or project management, with at least 3 years working in a senior or leadership role.
  • Proven track record of successfully managing and delivering complex, enterprise-level implementations.
  • Strong technical background with hands-on experience in system configurations, integrations, and data migrations.
  • Excellent project management skills, with experience managing multiple client projects simultaneously.
  • Strong communication and presentation skills, with the ability to engage with senior client stakeholders.
  • Experience working in a SaaS or technology-driven environment.
  • Ability to solve complex problems and think critically to drive solutions during implementation.
  • Strong leadership and mentoring skills, with experience guiding and supporting junior team members.
  • High attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Bachelor’s degree in Business, Information Technology, or a related field; advanced degree or relevant certifications are a plus.

Benefits

  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

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