• Independently opens and handles assigned cases within basic limits of complexity. • Identifies, recommends, and pursues appropriate mitigation strategy with supervisory oversight as necessary. • Expands knowledge base to include broader analysis of terms, clauses, and coverage. • Independently selects appropriate company templates as required based on independent recognition of client requirements. • Routinely produces clear, concise, and grammatically correct reports which require minimal review/editing; defers to senior level team members for assistance. • Engages in peer review with others as directed. • Reviews time and expenses with attention paid to estimates and client intent. • Pursues and completes Lloyds Agency Module 3: Cargo Claims & Recoveries credentialing. • Develops a higher-level understanding of market levers and influences. • Granted supervised authority to communicate with clients beyond routine case correspondence; demonstrates timely reliability to clients. • Attends company meetings and trainings with enthusiasm. • Identifies potentially valuable case studies from personal field experience and works with management to share those cases through supervised contributions to presentations. • Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations. • Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EM, EIMC, and its endeavors.