Finance of America
Empowering 55+ customers with modern reverse mortgage options to fund the next chapter in life. NMLS #2285
Servicer Performance Manager
Location
United States
Posted
18 days ago
Salary
$95K - $115K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Owns overall management, relationship and coordination with sub servicing vendor
• Builds dynamic relationship with vendor while driving focus to maximize portfolio performance
• Monitors vendor performance and facilitates discussions around performance/process improvement
• Conducts monthly portfolio performance reviews with sub servicing vendor
• Partners with internal stakeholders to drive key initiatives and change with vendor
Job Requirements
- At least 5 years of experience in the mortgage servicing industry
- Demonstrated leadership oversight of program and project management as well as change management
- Excellent analytical and complex problem-solving skills
- Working knowledge and experience with Microsoft Office; Word, Excel, PowerPoint and Visio
- Strong interpersonal skills and must be a team player
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Flexible spending account
- 401(k) with employer match
- Employee Stock Purchase Plan
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