• Own and manage a portfolio of existing customer accounts, driving revenue growth through strategic expansion initiatives. • Consistently meet and exceed monthly and annual expansion revenue targets. • Identify and lead upsell, cross-sell, and license growth opportunities. • Convert Customer Success Qualified Leads (CSQLs) into pipeline opportunities. • Manage pricing discussions, contract negotiations, and amendments. • Build and maintain strong relationships with senior customer stakeholders. • Lead Executive Business Reviews (EBRs) to align Phocas solutions with customer business outcomes. • Deliver accurate forecasts and pipeline reporting for leadership visibility. • Collaborate closely with Customer Success to support adoption, risk identification, and renewal success. • Deliver tailored product demos and value-based pitches aligned to buyer pain points. • Stay informed on Phocas products, industry trends, and evolving customer needs.