• Lead, coach, and develop a team of report writers, SQL developers, and BI specialists to deliver exceptional results. • Establish priorities, allocate resources, and ensure on-time completion of client and internal projects. • Implement and monitor processes for quality assurance, documentation, and version control across all deliverables. • Foster a culture of collaboration, accountability, and continuous learning within the Information Delivery Group. • Oversee the design, development, and deployment of custom financial and operational reports using: Sage Intacct, Sage 300 CRE, Acumatica BI tools, Power BI. • Provide architectural guidance on data replication, SQL integration, and multi-ERP data strategies. • Serve as the primary point of contact for key stakeholders and client partners regarding information delivery needs. • Collaborate with Accounting, Finance, and Business Operations leaders to define priorities, scope projects, and align reporting solutions with organizational goals. • Define and track key performance indicators (KPIs) for team productivity, report accuracy, and client satisfaction.