• Manage Billing Deliverables, Metrics, and KPIs • Process a high volume billing for all Types (Autopay, Net Terms, Purchase Order, etc.) according to GAAP principles • Manage Enterprise Billing process and identify areas improvements • Process Billing for incoming orders in both our internal database as well as our subscription management platform (Netsuite). • Process Billing and account change requests. • Reconcile Billing Accounts Receivable and Payments for all customers • Partner with internal stakeholders for any Deal Desk and non-standard billing requirements • Support incoming customer emails, calls, and chats regarding billing issues and account change requests. • Systems owner for all billing systems (i.e. Netsuite, Avalara, Zendesk, etc.) • Design solutions for Customer Billing Requirements in Billing Systems • Generate customer invoices according to specific customer requests and deliver them electronically. • Manage Accounts Receivable outreach to improve the collections process and reduce time to collect. • Deliver Billing on time for SaaS and One-Time billing activities