• Drive Revenue Across Your Book • Own a renewal + expansion quota across a portfolio of strategic accounts by building multi-threaded relationships, identifying whitespace early, mitigating risks, and consistently executing strategies that drive retention and closed-won expansion. • Own the Full Expansion Sales Cycle • Run the full sales process—prospecting, qualifying, demoing, value selling, negotiating, and closing expansion deals—while managing renewal pricing, timelines, and stakeholder alignment. • Account Strategy & Adoption • Build strategic account plans that tie customer goals to Buildout workflows, monitor account health through Salesforce/Planhat/usage insights, identify churn triggers, and recommend adoption paths and bundles that increase long-term value. • Cross-Functional Leadership • Serve as the customer’s internal champion by collaborating with Product, Support, Implementation, Finance, and CS Ops to unblock issues, deliver insights, shape scalable playbooks, and strengthen customer outcomes. • Continuous Improvement & Team Contribution • Improve our AM sales motion by testing processes, sharing learnings, supporting education initiatives (webinars/trainings), and contributing to a collaborative, accountable, high-growth team environment.