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AI Operations Associate

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteTeam 1-10H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

38 days ago

Salary

Not specified

Bachelor Degree4 yrs expEnglish

Job Description

• Execute all operational steps required to initiate partner onboarding post–closed won or expansion, including deal entry, platform enablement, account creation, and agent tool configuration. • Ensure partners are fully enabled to begin onboarding agents without unnecessary delays or rework. • Work closely with Implementation and Forward Deployed Engineer teams to respond to partner-specific requests. • Provide clear documentation and knowledge transfer to ensure the Success team has the context needed to support partners post-onboarding. • Partner with GTM to ensure onboarding reflects contractual scope and expectations. • Identify blocking issues early and escalate product gaps or enhancement opportunities to Engineering when needed. • Identify recurring friction points in onboarding and implementation workflows. • Propose and contribute to improvements that increase speed, clarity, and reliability across partner launches.

Job Requirements

4+ years of experience in implementation operations, customer operations, RevOps, or a similar execution-focused role in a SaaS or tech-enabled environment.
Strong operational judgment and attention to detail; you catch issues others miss.
Comfort working cross-functionally with GTM, product, engineering, and customer-facing teams.
Ability to follow playbooks rigorously while also knowing when and how to improve them.
Clear written and verbal communication; documentation quality matters here.