• Own client relationships and act as the main commercial and technical point of contact • Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions • Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute • Monitor account health, usage metrics, and potential risks, taking proactive actions • Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication • Document client interactions, account plans, and track open items to ensure transparency • Stay up-to-date on product updates, features, and industry trends