• Partner with Commercial Sales and Delivery leaders to align staffing supply with active project needs and pipeline demand across the commercial customer base • Develop and maintain short- and long-term capacity forecasts by role, AWS skill set, and engagement timeline • Build and maintain dashboards tracking utilization, bench time, billability, and hiring gaps specific to the Commercial portfolio • Design and implement scalable resource management processes, templates, and tools tailored to support rapid Commercial growth • Introduce best practices from enterprise consulting environments while keeping frameworks lean and adaptable to Effectual’s pace • Partner with HR, Talent Acquisition, Delivery, and Finance to align Commercial workforce planning with hiring timelines, budgeting, and revenue goals • Support project start-up and onboarding to ensure timely deployment of resources on commercial engagements • Serve as a trusted advisor to executive leadership on Commercial utilization trends, capacity constraints, and scaling readiness • Work closely with the Commercial Sales team to anticipate pipeline shifts and proactively plan for staffing needs before deals close • Facilitate regular portfolio resource review meetings to balance competing priorities across commercial programs • Build strong cross-functional relationships to improve transparency and accelerate decision making in a fast-moving sales environment