• Participate in performance gap analysis and help identify root causes. • Design and develop digital learning solutions using tools such as Camtasia, Articulate Storyline, and Articulate Rise. • Write and refine scripts for video and interactive content. • Use AI tools to support content review, iteration, and voiceover generation. • Collaborate with UX and product partners where learning and user experience intersect. • Support project evaluation and apply lessons learned to future work. • Contribute to improving internal processes and workflows. • Manage your work with moderate oversight and clear accountability for deliverables.