Spotlight Media

Official TikTok Shop Partner (TSP) and Creator Agency Partner (CAP) agency, scaling brands and creators on TikTok Shop

Senior Account Manager

Account ManagerSalesFull TimeRemoteTeam 1-10Since 2022Company SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

$105K - $140K / year

Bachelor Degree3 yrs expEnglishSpark

Job Description

• Lead full-funnel TikTok Shop growth strategies: assortment, pricing, promotions, content, live events, and creator/affiliate programming. • Set quarterly GMV, ROI, and margin goals - and deliver them. • Conduct regular WBRs and QBRs, translating complex performance into actionable insights for executives. • Identify opportunities for expansion, upsells, and scope evolution. • Build and operationalize affiliate/creator programs, including commission structures, contracts, and KPIs. • Align creators with client goals, promotional calendars, and content strategies. • Lead live shopping events end-to-end: scripting, host selection, pin strategies, and post-event analysis. • Partner with creative teams to optimize content for conversion. • Align shop inventory, attribution, and catalog with ad campaigns (Spark Ads, Shopping Ads, etc.). • Build and interpret dashboards, analyze funnel drop-offs, and test hypotheses. • Translate raw data into client-facing narratives and recommendations. • Serve as the internal glue, coordinating between client, brand, TikTok • Escalate issues, remove roadblocks, and ensure alignment. • Mentor junior team members, build scalable playbooks, and raise the bar for execution.

Job Requirements

  • 3–6+ years’ experience in e-commerce marketplaces, digital commerce operations, or social commerce.
  • Hands-on operator experience in TikTok Shop (Seller Center, creator marketplace, live commerce, or shop ads).
  • Proven track record of owning revenue/growth targets (GMV, AOV, margins).
  • Analytical depth - you’re comfortable in Excel/Sheets and can work with dashboards and reporting tools.
  • Exceptional client communication, executive storytelling, and negotiation skills.
  • Comfortable in ambiguity - you can chart a path forward with little precedent.
  • Experience leading or mentoring junior team members.
  • Bonus: direct experience managing TikTok Shop end-to-end.

Benefits

  • Competitive compensation, health benefits, and performance-based bonuses
  • Flexible/hybrid work arrangements (depending on location)
  • A collaborative, lean, and scrappy team that moves fast and wins together

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