SMU Business Intelligence and Analytics

To build a sustainable ecosystem for analytics in SMU

Growth Coordinator

Growth MarketingGrowth MarketingFull TimeRemoteTeam 201-500Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Washington

Posted

19 days ago

Salary

$25 / hour

English

Job Description

• Support Account Managers in day-to-day execution of multiple partner accounts • Deliver exceptional client experience while supporting client success needs • Conduct research to support partnership strategy and engagement • Support report development for account managers • Conduct outbound calls, emails, and other customer engagement activities • Execute other administrative activities that may be needed to deliver an exceptional partner experience

Job Requirements

  • Self-starter excited about working at a fast-paced startup
  • You’re intellectually curious and naturally pull the string until you find the answer
  • Ability to communicate and present issues and needs clearly
  • Comfortable talking with customers via phone or email
  • Flexible to support a variety of tasks and dynamic demands
  • Have a customer-first mentality and operate with the utmost professionalism
  • Organized with ability to clearly document and track asks and deliver against known timelines to partners

Benefits

  • A generous PTO policy, with a minimum of three weeks off per year
  • A holiday schedule that follows standard U.S. holidays
  • Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)
  • Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options
  • Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)
  • Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave
  • 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested
  • Join teammates from across the country at our annual company gathering
  • Company shutdown between Christmas and New Year’s
  • Supplemental life insurance, pet insurance, commuter benefits, and more

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