• The Director of IAM is responsible for the leadership, delivery, and continuous improvement of IAM capabilities across the enterprise, including IGA, AuthN/AuthZ, PAM platforms and cryptography. • Lead and manage globally distributed teams responsible for IGA, Authentication (SSO, MFA, federation), and PAM, supporting enterprise systems such as ERP, CRM, HRIS, SaaS, and public/private cloud environments. • Define and execute comprehensive IAM governance framework for human and non-human identities, including service accounts, API keys, secrets, certificates, and autonomous AI agents • Establish security policies and controls for agentic AI workloads, ensuring proper authentication, authorization, and audit trails for AI-driven decision-making systems • Partner with Engineering, Security, and Product teams to embed IAM controls into product development lifecycle and platform architecture • Own the operational health, scalability, and reliability of IAM platforms and services, ensuring timely and accurate access delivery. • Establish, refine, and enforce IAM processes, tools, and operating models that balance security, compliance, and user experience. • Partner with Information Security, Risk, and Compliance teams to ensure IAM services align with zero-trust principles, internal policies, and industry standards. • Act as a key point of engagement for business and IT stakeholders to understand access requirements and deliver secure, scalable identity solutions. • Drive adoption of best practices across access lifecycle management, authentication standards, and privileged access controls. • Lead efforts to automate and optimize IAM workflows, including self-service access requests, approvals, certifications, and lifecycle events. • Define service level expectations and measure IAM performance, availability, and customer satisfaction. • Review IAM-related project designs and delivery to ensure alignment with cost, quality, and schedule expectations. • Guide the documentation, implementation, and continuous improvement of IAM-related policies, procedures, and standards. • Recruit, develop, and retain IAM talent, fostering a culture of accountability, growth, and customer-focused service delivery.