Adelaide

Better Metrics, Better Results.

Associate Customer Success Manager – Midwest, East Coast

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2020H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

14 days ago

Salary

$51K - $59.5K / year

Bachelor Degree1 yr expEnglish

Job Description

• Interface with clients to provide support prior to, during, and after campaigns • Ensure clients understand and use the data provided • Explain Adelaide’s value and encourage optimizations based on insights from data • Manage reporting and work with the Analyst team to draw insights from data, which may include custom investigations tailored to client-specific goals • Serve as product expert and understand Adelaide data and measurement • Manage campaign set up with integrations team based on client needs • Provide support for AdOps implementation

Job Requirements

  • 1+ years of experience in an Advertising Technology or Digital Media company
  • Excellent communication skills, both written and verbal
  • Data visualization/interpretation experience
  • Proficiency in Excel and Google office

Benefits

  • Health & Wellness
  • Medical, dental, and vision insurance
  • Paid time off
  • Parental leave
  • Employee Wellness & Development Stipend
  • Holiday break
  • Volunteer time off
  • Competitive salary
  • Performance-based quarterly bonus
  • Stock options
  • 401(k) retirement plan
  • Remote-first environment
  • Access to WeWork spaces available

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