Solving the Biggest Digital Transformation Challenges
Senior Client Success Manager
Location
United States
Posted
15 days ago
Salary
Not specified
Job Description
Job Requirements
- 4+ years in a client-facing project management or customer success role in software services or consulting
- Working knowledge of Salesforce and/or MuleSoft — you're not writing code, but you understand what's being built, speak the language credibly, and know when something is harder than estimated or outside scope
- Proven ability to manage multiple concurrent projects without dropping balls or sacrificing responsiveness
- Exceptional communication — clear, concise, confident, and warm. Written and verbal.
- A genuine bias for action — you respond quickly, make decisions, and keep things moving without waiting to be told.
- Even better if you have:
- Hands-on experience with Salesforce and/or MuleSoft — you've worked directly in the tools, not just alongside them.
- Experience with Agile or sprint-based delivery in a services context
- Background in SOW-driven engagements where you've managed scope, change requests, and project-based billing.
Benefits
- Competitive salary + performance bonus
- Medical, dental, and vision coverage
- 401(k) with generous company match
- Flexible PTO and remote-first work environment
- Annual professional development budget (certifications, conferences, AI tools)
- Equipment stipend
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