• The Contract Administrator manages all administrative and procedural components of provider contracts (Medicaid and Non-Medicaid) throughout the contract lifecycle, including but not limited to ensuring compliance with company contract templates, standards, and other key process controls • This includes implementation, completion and ongoing follow-up of various managed-care contracts, amendments, and other related document for entities within Alliance Health’s integrated delivery system • Assist in development and maintaining effective relationships with payors and internal stakeholders • Communicate contract terms and/or facilitate follow up with General Counsel to providers and work with other internal departments to implement improvements in the contracting process • Manage the full life cycle of provider contracts, including timely preparation of contract documents while giving special attention to language and accuracy, dissemination of contracts to providers within MCO-identified timeframes, follow-up of agreement status to ensure full execution, as well as accurate processing of executed contracts including completing all required organization forms, checklists, and data entry • Review any modifications, confirm executed contractual terms and conditions meet MCO requirements, and confirm all attachments are complete • Ensure contract elements are loaded correctly, timely and meet legal and business standards • Interface with IT Department to ensure data integrity and accuracy of contract details and ensure all required data elements are entered into the Alliance Claims System • Create the provider profile in accordance with all services the provider is contracted to provide, and ensure all appropriate rates are included; data must be accurate and timely to support claims processing • Provide guidance and technical assistance to Alliance providers regarding the processing of contracts as well as ongoing resolution of any contract-related issues • Help to address provider questions and complaints related to contracting issues and engage Provider Network Relations Staff as needed • Investigate consumer/provider service discrepancies in contract details as requested and report findings • Organize, maintain and electronically track all contract and related documents • Ensure the contract database system functions properly to serve Alliance needs and prepare and distribute reports to facilitate planning and maintenance of accurate contract records and files • Manage contract files per department procedures and participate in development of time-phased plans for renewal of contracts to support anticipated requirements • Work collaboratively with cross-departmental staff members to ensure contract deadlines are met and resolve contract-related issues • Establish and maintain strong business relationships with Hospitals, Physician Groups, LIPs and Ancillary providers.