SKELAR
Welcome to SKELAR
Customer Experience Agent
Location
United States
Posted
16 days ago
Salary
Not specified
EnglishUkrainian
Job Description
• Be the voice and face of Dressly for users;
• Respond to customer inquiries via email and chats;
• Work a rotating schedule (including night shifts) and meet KPIs;
• Dive into the product deeper than anyone else;
Job Requirements
- English level B1+;
- Willingness to work night shifts (~6–8 per month);
- Experience working with customers: by phone, email, chat, and/or in person;
- Initiative and organizational skills;
- Desire to learn and grow in the IT field;
- Experience with helpdesk platforms (Zendesk or Freshdesk) is a plus.
Benefits
- Opportunity for fast growth — we are scaling rapidly;
- Ability to implement your ideas and suggestions from the first week on the job;
- Remote work and flexible schedule that can be adapted to your lifestyle;
- Regular performance reviews, transparent feedback, and room for initiative.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Customer Support16 days ago
Full TimeRemoteTeam 1,001-5,000Since 2013
Licensed Customer Service Representative assisting clients in auto insurance.
Alabama + 25 moreAll locations: Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Kansas, Kentucky, Maine, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Pennsylvania, Tennessee, Texas, Virginia
$20 - $22 / hour
Associate Vice President, Customer Service Support Implementation Leader
IKS HealthIKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Customer Support16 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor
AVP - Implementations overseeing implementation and success of clinical solutions at IKS Health
Escrow Support Specialist
Knowledge AnywhereHelping organizations create effective eLearning programs with our training software.
Customer Support16 days ago
Full TimeRemoteTeam 11-50Since 1998H1B No Sponsor
Escrow Support Specialist providing operational support and document evaluation for real estate transactions
Customer Support16 days ago
Full TimeRemoteTeam 51-200
Customer Service Representative providing assistance for product inquiries
Oregon
