SKELAR
Welcome to SKELAR
Customer Support Manager
Location
United States
Posted
19 days ago
Salary
Not specified
EnglishChineseUkrainian
Job Description
• Communicate with users via chats and emails about our websites and services
• Escalate complex requests to other departments
• We have a 30-minute break and Slack Huddle for team interaction to stay sharp
• Develop professional skills through trainings and lectures for further career advancement.
Job Requirements
- English (B2+) and Chinese (HSK 4): please note this is listed first — it is very important to us!
- Experience working with customers: by email, chat and/or in person
- Proactiveness and organizational skills: we encourage raising issues and proposing solutions. Ability to take ownership of outcomes and errors and manage your working time during shifts
- Desire to learn and grow in IT: most team leads started from junior positions.
Benefits
- Opportunity to implement your ideas and suggestions from day one
- Care for physical and mental health: paid sick leave and 18 days of paid vacation per year
- Salary review possible immediately after probation and every six months.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Customer Support19 days ago
Full TimeRemoteTeam 1,001-5,000Since 2013
Licensed Customer Service Representative assisting clients in auto insurance.
Alabama + 25 moreAll locations: Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Kansas, Kentucky, Maine, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Pennsylvania, Tennessee, Texas, Virginia
$20 - $22 / hour
Associate Vice President, Customer Service Support Implementation Leader
IKS HealthIKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Customer Support19 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor
AVP - Implementations overseeing implementation and success of clinical solutions at IKS Health
Escrow Support Specialist
Knowledge AnywhereHelping organizations create effective eLearning programs with our training software.
Customer Support19 days ago
Full TimeRemoteTeam 11-50Since 1998H1B No Sponsor
Escrow Support Specialist providing operational support and document evaluation for real estate transactions
Customer Support19 days ago
Full TimeRemoteTeam 51-200
Customer Service Representative providing assistance for product inquiries
Oregon
