Palona AI

Bring your brand to life. Make your customers fall in love.

Enterprise Account Executive – Multi-Unit Restaurants

Account ExecutiveSalesFull TimeRemoteTeam 11-50Since 2024Company SiteLinkedIn

Location

California + 1 moreAll locations: California, New York

Posted

18 days ago

Salary

Not specified

Bachelor Degree4 yrs expEnglish

Job Description

We are seeking an Enterprise Account Executive to drive growth with multi-unit restaurant groups and hospitality operators. You'll own the full sales cycle from discovery to close, selling Palona's Conversational AI platform that transforms how high-volume restaurants answer calls, take orders, and book reservations. We're looking for a proven closer who thrives in startup environments, quickly builds credibility with executives, and delivers clear ROI for customers. **Responsibilities:** - Own the full sales cycle: discovery, demo, proposal, negotiation, and close, - Target and engage key decision-makers across C-Suite, VP-level, GMs, and franchise owners - Translate operator pain points (e.g., missed calls, staffing inefficiencies) into clear ROI with data, proof, and case studies - Partner with marketing to co-develop outbound plays, ABM strategy, and restaurant-specific campaigns - Use HubSpot to manage pipeline, forecast accurately, and maintain sales discipline - Represent Palona at industry events, demos, and executive briefings - Collaborate with customer success to ensure seamless handoff and accelerate customer time-to-value **Outcomes You'll Own:** - Pipeline growth and closed revenue from restaurant enterprise accounts - Short sales cycles with clear business case alignment - Multi-location, multi-market expansion opportunities - Clear vertical positioning feedback to marketing and product

Job Requirements

  • Required:*
  • 4–8 years of B2B SaaS sales experience with a proven track record of closing
  • Experience selling into multi-unit restaurants, franchise groups, or hospitality operators
  • History of exceeding quota in consultative, high-value sales roles
  • Proven success in early-stage startup environments requiring speed, ownership, and adaptability
  • Strong understanding of the restaurant technology stack (POS, reservations, call centers, etc.)
  • Customer-first mindset with a focus on solving problems, not just pitching products
  • Ability to build and articulate compelling business cases tied to revenue outcomes
  • Preferred:*
  • Established network of restaurant industry contacts (franchise groups, operations leaders, IT buyers)
  • Familiarity with AI, automation, or call-tracking technology
  • Experience driving multi-location, multi-market expansion opportunities
  • Strong vertical feedback loop skills to influence marketing and product positioning

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