• Leading development of Property & Casualty (P&C) underwriting guidelines and Letters of Authority for MGUs/MGAs/Program Administrators and standards and procedures for those exceptions outside of the underwriting guidelines. • Actively managing all Key Performance Indicators, including pricing objectives, profit improvement and combined loss ratio results. • Partnering with key support units, including Finance, Actuarial, Claims, Legal, Compliance, Operations and IT to analyze issues, identify solutions and drive execution on challenges faced by company, partners and customers. • For P&C MGUs/MGAs: supporting development of program and ceded business documents in conjunction with Underwriting, CUO and legal department. • Develop new P&C products including research and development, underwriting guidelines, SERFF Support for internal or external filing resources, pricing and state submissions and approvals. • Performing audits and conducting program reviews. Examining documents such as polices, application state endorsements, OFAC, plan documents and other documents necessary related to the writing of each programs business. • Identifying and managing portfolio-level risks, issues and dependencies. • Partnering with Legal/Compliance on legislative and regulatory topics impacting the P&C programs, including but not limited to data collection with programs, states and other entities for the accurate reporting of taxes, assessments and other compliance aspects of direct insurance. • Supporting corporate accounting with the collection of data from individual programs including, premiums, states, limits, etc. • Developing and maintaining relationships with MGUs/MGAs/Program Administrators. • Closely monitoring market and program specific trends to assure program performance consistent with company expectations. • Primary contact with each direct insurance program for all administrative, underwriting and service concerns or questions. • Building and maintaining relationships with support units, brokers, and reinsurers to support the goals and objectives of company. • Preparing monthly and quarterly management reports and other ad hoc reports as required. • Supporting P&C new business initiatives and conducting the appropriate triage of new business opportunities. • Assisting in training and developing staff. • Providing expertise on coverage issues with Claims. • Developing and leading marketing presentations to new and current agents/brokers. • Leading and ensuring the successful completion of complex projects. • Diagnosing and developing recommendations to solve unique business and customer challenges.