• Continually build a strong sales pipeline of revenue expansion opportunities • Develop and maintain strong relationships with a high level of trust with decision makers and influencers across multiple departments, enabling ongoing revenue generation opportunities • Develop and execute an account plan for each customer, including strategy, growth plans, action plans, timeframes, and milestones. • Responsible for ensuring there is up to date inventory of Pathify products and services for assigned customers • Clearly communicate potential use cases and other business concepts needed to create value and attract the attention of the customer • Monitor contractual agreements with the customer and initiate renegotiations when appropriate • Perform daily customer interaction and engagement • Perform modular and use-case specific demos of the Pathify platform to customers • Create quarterly plans in partnership with leadership • Research trends and discover new opportunities to increase sales • Log activities and update pipeline metrics daily • Maintain a strong understanding of the Pathify platform, especially focusing on best practices and valuable use cases • Other duties as assigned