• Lead and manage SRE operations supporting 24/7/365 availability • Own uptime, SLA compliance, SLIs, SLOs, error budgets, MTTR, and incident trends • Oversee incident management, on-call rotations, and post-incident reviews • Lead FinOps practices across hybrid environments • Drive right-sizing, optimization, and elimination of infrastructure waste • Establish cost visibility, allocation, and reporting • Define and maintain observability standards across hybrid environments, such as AWS, Azure and Vsphere • Utilize platforms such as Coralogix, Open Telemetry, and FireHydrant • Champion GitOps practices and pull request governance • Lead Terraform-based infrastructure automation initiatives • Partner across Product, Engineering, Infrastructure, Finance, and Support teams • Lead, mentor, and develop a high-performing SRE team