Product Manager – Patient Experience
Location
United States
Posted
15 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishAEM
Job Description
• Lead cross-functional product teams (engineering, design, SEO, etc.) in executing the product vision and day-to-day initiatives.
• Champion continuous product discovery and delivery, validating solutions for usability, feasibility, and viability.
• Serve as a data-driven voice of the customer (VoC) during design, development, and testing phases.
• Track site performance and analytics to provide actionable insights for improving user engagement.
• Collaborate with stakeholders across Medical, Legal, Regulatory, and Marketing to ensure alignment and compliance.
• Facilitate updates and reviews with senior leadership to evaluate performance and secure resources.
• Apply industry trends and best practices to continuously improve digital experiences.
Job Requirements
- Bachelor's degree in a related field.
- Basic: 5+ years in digital product management, UX testing, Human Centered Design (HCD), or digital product ownership.
- Basic: Demonstrable expertise managing digital products with cross-functional partners and VoC integration.
- Basic: Experience with redesigns and integration of multiple digital properties.
- Preferred: Experience with Adobe AEM, EDS, or similar site platforms.
- Preferred: Proven track record of operational compliance within the pharma industry (GDPR, CCPA).
Benefits
- Competitive benefits
- Continuous training
- Supportive, growth-oriented environment
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