• Define product vision, and maintain product roadmap • Foster strong relationships with internal stakeholders, and facilitate regular communication to understand user needs to ensure features and products are aligned with business objectives • Understand complex business processes in order to gather feature requirements from users of many different backgrounds. • Conduct market research and competitive analysis to identify opportunities for new products or enhancements • Turn product features into story backlogs, breaking feature requirements down into user-centric work items • Collaborate with stakeholders to prioritize product initiatives based on business value and feasibility • Plan, prioritize and manage delivery of backlogs ensuring that team has an adequate number of prepared tasks to work on every Sprint; review process and work items with development team • Manage ongoing priority and backlog in a quickly evolving environment • Ensure quality level of delivery by actively participating in release process • Coordinate User Acceptance Testing (UAT) • Coordinate releases with development team and relevant stakeholders, including marketing and customer communication • Report on progress to stakeholders and IT management • Communicate changes to users and educate training team and helpdesk • Oversee product health; define and track key performance metrics to measure product success and identify areas for improvement • Serve as an escalation point for issues and concerns about the product • Serve as liaison between the business and development team for integrations and M&As